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 Our Guarantee
GUI Web Hosting offers our customers a
30-day money back guarantee.
What this means is that within 30 days from when you order your hosting account with us, you are entitled to a *full refund if you are not satisfied with our service.
Refund Policy
In order to successfully get your refund, all cancellation requests must be submitted via the Online Support Request Form. This requirement is to validate the request to protect the interests of the account holder. Once the request is received and verified, your request will be processed and refunded within 24 hours, no questions asked.
Please Understand
Domain registration fees will be deducted from any refund. This is a necessity to prevent individuals from ordering our services then later canceling for the purpose of obtaining a Domain registration at our expense.
*Note: Only applies to master accounts, not resold accounts, special setup accounts or domain registrations. If you received a FREE domain registration with any account $20.00/year will be withheld from the refund to cover the domain registration term.
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